A brand app for your hotel: the guest journey, upgraded

A guest’s relationship with your hotel used to have two moments: the booking, and the stay. Everything before was anticipation, everything after was silence. In between, the concierge desk and a paper map of the city.

A brand app changes the shape of that relationship: your hotel in the guest’s pocket — before they arrive, while they’re with you, and after they leave. Your name, your logo, your colors. Not a portal, not a feed: your space.

Before arrival: anticipation becomes service

The booking is confirmed, and the countdown begins. With your app installed from the browser in one tap (no app store, no account to create), the guest already has:

• your services and experiences, browsable like a catalog;
• your recommendations for the area: restaurants, partners, itineraries;
• welcome offers and badges like Promo or New, visible at first glance;
• everything they need to arrive already knowing you.

During the stay: the concierge in every pocket

This is where a brand app earns its keep. Instead of a folder in the room and a queue at the front desk:

• interactive itineraries with stops, photos, an interactive map and a cost summary, delivered in the app or via the portable .travel format through email and WhatsApp;
• upselling without the awkwardness: a dinner, a massage, a late checkout — presented as content with a badge and a call-to-action, not as a sales pitch;
• local partners: restaurants and services you recommend, with your links;
• the AI concierge (Beta, Premium and Pro plans): it answers guests’ questions and suggests your services 24/7 — even at 2 a.m., when the front desk is closed.

After check-out: silence becomes a relationship

The guest flies home, but the app stays installed. That’s the quiet revolution: next time they think about your city, your hotel is already on their phone. Publish new guides, new experiences, seasonal promos — and the relationship keeps living between stays. The next booking arrives without a portal in between.

What it takes: nothing technical

Tourismee is built for hoteliers, not developers:

1. Create your account and open Horizon Studio.
2. Configure your app: name, logo, colors, icon, launch screen.
3. Add your services, experiences and partner links.
4. Publish your first content with a badge and a call-to-action.
5. Share the link — guests install the app straight from the browser, on Android and iOS.

Online in about 30 minutes. Your mini-site comes with automatic SEO for guests who search you on Google. And Tourismee takes 0% of your revenue: the model is a software subscription.

Want to see it in action first? Try the live demo: https://demo.tourismee.com.

Mini FAQ

Does it replace my booking engine or my OTAs?
No. It’s the direct layer on top: OTAs and your existing channels keep working, while the app builds the relationship that brings guests back — directly.

Do guests really install an app?
Horizon is a Progressive Web App: one tap from the browser, nothing to download from a store. If they can open a link, they can install it.

Is it manageable by a small team?
Yes. Publishing a post with a badge and a call-to-action takes minutes, from a single panel, with no technicians.

Can the app speak my guests’ language?
Yes. The interface is available in 13 languages with automatic detection from the browser; multilingual posts require a version per language.

In short

Before, during, after: the whole guest journey inside your brand. More services sold, more returns, fewer portals in between.

Give your hotel its own app: start free — your hotel, your app, your guests.